Our mission at O.A.C.H.S.C is to rebuild the community through our compassionate care and exceptional service.
Overview:
The Clinical ECM Clinical Supervisor provides direct supervision for ECM Lead Care Managers and supports ECM Services, ensuring that ECM strategies and services are whole- person centered, linguistically, and culturally appropriate.
Qualifications:
Education-
Licensed Clinician, Required
Experience :
Minimum of four (4) years of experience in care coordination and case management,
Working with Adults or Children experiencing Mental Illness (SMI) and/ or Substance Use Disorder (SUD),
Knowledge and/or experience working with children, youth, and families from various socioeconomic and cultural backgrounds,
Experience with Electronic Health Records and ability to comply with documentation and reporting requirements,
Experience in Care Coordination for Medi- Cal Managed Care participants,
Strong interpersonal, organizational, written and communication skills,
Certification in CPR (Youth & Adult) and First Aid training
Responsibilities :
- Review of Assessment and approves Individualized Care Plans (ICP)
- Ensures Care Team is providing outreach and engagement, providing person-centered Intensive case-management, developing care plan, and providing linkages to medical, psychiatric, social, educational and other services as needed.
-Ensures that ECM Services and activities related to staff training, assessment, quality assurance and improvement, and evaluation of the services are conducted.
-Guiding Lead Care Managers in steps to ensure the Member’s safety and providing I immediate consultation and guidance for any matters needing escalation of care.
-Monitoring continuous quality improvement measures for coordination of care through documentation review, clinical consultations, peer review, and other related activities to ensure quality of services.
-Overseeing charting and documentation standards adhering to ECM contracts with Managed Care Plans (MCPs).
-Contract compliance activities including meeting the contract objectives, documentation requirements.
-Establishing and maintaining liaison with community organizations, local entities, and community stakeholders for Outreach activities to reach participants who are under- resourced and/ or under served.
-Attend relevant ECM unit and agency meetings, training's, events, activities and assignments.
